My order hasn’t arrived!

Oh no... If your order has not arrived within the extended timescales given, please contact us here so we can help you further - support@gruum.com 

Please be sure that you have checked with other members of your household first - most of our orders are packaged especially so they can fit through a standard sized letterbox, along with your regular mail delivery.

All of our products in the UK are delivered by Royal Mail so please look out for your regular postal worker.

* Please note if you have ordered a SPF50 sunscreen and Cooling bar promotion there is a slight delay. We expect all deliveries to arrive by 27th July. We apologise for any inconvenience this may cause.

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